The Auction House Back Office: Every Lot, Client and Dollar in One System

Cataloging, CRM, consignment, invoicing, settlement, shipping and reporting, built as one system rather than seven.
The first of Circuit's three products, connected to the live bidding app and the Astro Auction Website, so the back office runs the sale instead of reconciling it afterwards.

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Why the Back Office Should Be the Same System as the Sale

Most auction houses run cataloging in one tool, clerk the sale on a marketplace, invoice from a spreadsheet and keep clients in a CRM that none of the others talk to. Every sale ends with an export, an import and a week of reconciling. Circuit's back office holds the lot, the consignor, the bidder, the hammer price and the payment on the same records the bidding app and website use.

One Record per Client
Bidders and consignors are one record each, with registrations, bids, purchases, consignments, statements and every email sent, including its open status. The auction house CRM is the back office, not a bolt-on.
Statements from the Sale, Not After It
Hammer prices come from the clerk console, payment status from the invoices, deductions from the consignment agreement. The settlement statement is a report, not a reconciliation.
Cataloged Once, Published Everywhere
A lot catalogued in the back office appears on your Astro Auction Website, in the bidding app and on any marketplace you choose to feed, with the same images, description, estimate and translations.
Owned by the Auction House
Client data, catalog history and results live in your account and export at any time. Marketplaces are a channel you choose, not the system that holds your business.

What the Back Office Includes

From "we would like to consign" to "payment sent", and everything a specialist, clerk and bookkeeper need in between

AI cataloging
AI Cataloging
Photos and notes become descriptions, categories, keywords, estimates and translations for a specialist to approve. Voice-to-text, bulk image matching and revision control included. AI auction cataloging.
Lot inventory and barcode intake
Inventory & Intake
Lot numbering and organization, barcode reader intake for large consignments and estate buyouts, bulk item updates and batch actions, and tracking from receipt through photography, sale and shipping.
Bidder and consignor CRM
Bidder & Consignor CRM
Interests, bidding history, purchases, consignments, limits and approvals on one record, with email delivery, open and click tracking. Auction house CRM.
Consignment and settlement
Consignment & Settlement
Agreements from templates, flat and tiered commissions, agreed charges, reserves, unsold lots, lot-by-lot statements and payouts. Consignment software.
Invoicing and payments
Invoicing & Payments
Invoices with buyer's premium, taxes and shipping at the hammer, consolidated for multi-lot buyers, with card processing, payment links, reminders and transaction tracking.
Shipping integration
Shipping
Carrier integration, shipping charges on the invoice, labels and tracking, with holds where compliance requires them, such as FFL management for firearms lots.
Commissions, fees and accounting export
Commissions, Fees & Accounting
Commission and finder fee management, multi-currency conversion, and export of invoices, statements and payouts to standard accounting systems without re-keying.
Marketing and communication
Marketing & Communication
Mailing lists, automated catalog and sale emails, category alerts and watchlists, consignor documentation and post-sale reports, all sent from the client record and logged there.
Operations and analytics
Operations & Analytics
Task management, custom workflows, bidding history analytics, pending settlements and outstanding balances in real time, and reports by sale, category and client.

One of Three Products, Built to Work as One

Circuit is a turnkey A to Z platform. The back office is where the auction house works; the other two products are what bidders see.

1. The Back Office
This page. Cataloging, CRM, consignment, invoicing, settlement, shipping, marketing and reporting.
2. The Live Bidding App
Live, timed and absentee bidding with the clerk console, in 40+ languages and multiple currencies, on any device.
3. The Astro Auction Website
Your public site, built on your design, loading in 0.4 seconds, readable by Google and AI assistants, edited with an AI assistant. Astro Auction Website. Or start with the WordPress plugin.

How a Sale Flows Through the Back Office

1. Intake

A consignment is opened on the consignor's record, the agreement is generated with its commission structure and charges, and lots are received against it, by barcode for large collections.

2. Cataloging

Specialists photograph and describe, AI drafts the rest, reserves are checked against the agreement, and the catalog is published to your website, the bidding app and any marketplace feed.

3. The Sale

Bidders registered in the CRM bid live, timed or absentee. Approvals, limits and phone bidder cards come from the client record. The clerk console records every hammer.

4. Invoicing, Settlement and Shipping

Invoices go out at the hammer and are paid by card. Each paid lot settles on the consignor's statement. Shipping labels, compliance holds and accounting export follow from the same records, and every client stays in the CRM for the next sale.

Circuit Auction back office: client records, consignments and settlement

Auction Back Office FAQ

What is auction back office software?

The system an auction house runs the business in, as opposed to the screens bidders see. Consignment intake, lot inventory and cataloging, client records for bidders and consignors, invoicing and payment collection, consignor settlement, shipping, accounting export, marketing and reporting. In Circuit the back office is one of three connected products, with the live bidding app and the Astro Auction Website drawing on the same records, so nothing is exported, imported or re-keyed between them.

What does Circuit's back office include?

AI cataloging from photos and notes with estimates and translations, lot numbering, barcode intake and bulk updates, a bidder and consignor CRM with email tracking, consignment agreements and lot-by-lot settlement statements, invoicing with premiums, taxes and shipping, credit card processing, shipping integration, commission and finder fee management, accounting export, mailing lists and automated email, task management, FFL management for firearms houses, revision control, and analytics.

Does the back office work with my existing bidding platform or marketplace?

Circuit's back office is built to run with Circuit's own bidding app, and sales can also be published to marketplaces as an additional channel. If you clerk a live sale in Circuit, invoices and settlement statements are produced from the sale itself. Bids from other channels can be imported so that invoicing and settlement still happen in one place.

Can I catalog from a phone?

Yes. Circuit runs in the browser on any phone, tablet or desktop. Staff photograph a lot, add notes or dictate them, and AI cataloging drafts the description, category, keywords and estimate for a specialist to approve. Barcode reader integration and bulk item updates speed up large consignments and estate buyouts.

How does invoicing and settlement work?

Buyer invoices with buyer's premium, taxes and shipping are generated as the hammer falls and can be paid by card on the platform. As each buyer pays, the consignor's statement updates lot by lot with hammer, commission, agreed charges and net due, so consignors can be settled in days rather than weeks. Payouts are recorded and everything exports to standard accounting systems.

Is the back office white label too?

The back office is where your staff work, so it is not bidder-facing, but everything it produces is: invoices, statements, catalog proofs, emails and reports carry your auction house's branding. The bidder-facing front ends, the Astro Auction Website and the WordPress plugin, are fully white label.

How is the back office priced?

It is included in both plans. The Standard Plan is $250 per month with an annual commitment plus 2% on winning bids placed through the online platform, with AI cataloging, card processing and shipping integration as optional add-ons. The Enterprise Plan is a fixed price with no commission and those add-ons included. See the pricing page.

See the Back Office Run a Real Sale

Book a demo and bring a recent catalog and consignment agreement. We will catalog a lot with AI, run it through a sale and show the invoice and settlement statement it produces.

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