Frequently Asked Questions

Circuit Auction is a comprehensive all-in-one platform built specifically for auction houses. It combines cataloging, client management, bidding, invoicing, and shipping into a single interface. Unlike generic solutions, it is fully tailored to the needs of auction professionals.

Absolutely. You can customize the entire interface — from logo and colors to layout — and run it under your own domain. Your clients experience a seamless, branded environment.

Our AI-powered assistant helps you build catalogs in minutes by generating descriptions, organizing categories, and estimating values based on historical data.

Yes. The frontend and backend support multiple languages, allowing your staff and international bidders to work in their native language.

Yes, the Revision Control System logs every change and allows you to restore previous versions or see who edited what and when.

With Amazon S3 integration, you can bulk upload images and let the system automatically match them to lots based on filenames.

It's a five-minute process — just install the plugin and you're ready to go.

Circuit Auction offers a full money-back guarantee. If you're not fully satisfied, simply let us know and we'll refund you — no questions asked. We're confident our platform will exceed your expectations from day one.

Yes. The built-in CRM tracks client history, preferences, and communication, enabling personalized outreach and higher engagement.

Flexible lot numbering systems allow custom sequences and grouping that align with your house's practices.

Yes. Barcode integration streamlines intake and tracking, reducing manual entry errors and speeding up workflows.

You can configure custom workflows, approval processes, and conditional actions to fit your internal processes.

Yes, batch update tools let you apply changes to dozens or hundreds of lots simultaneously.

Track each consignment from intake to settlement, auto-generate contracts, and offer real-time status updates to consignors.

Yes. Store certificates, provenance, and expert opinions and generate downloadable authentication reports.

Yes. Pre-sale bids transition seamlessly into live events, with synchronized updates across desktop and mobile.

Use digital phone bidding cards with real-time indicators and bidder details to manage telephone bids efficiently.

Yes. Limits can be defined based on credit checks, deposits, or client history.

Yes. Bids from email, mail, or third-party systems can be imported and consolidated within the platform.

Detailed stats on bidding behavior, category performance, and bidder engagement help optimize future auctions.

Yes. Display lots and generate invoices in the buyer's preferred currency, while keeping internal accounting in your base currency.

Invoices are automatically created post-auction, with taxes, fees, and shipping included. Batch sending is supported.

Yes. The system integrates with major gateways, offering secure payment and card-on-file for returning clients.

Yes. The system calculates costs and produces labels based on item details and buyer preferences.

Real-time dashboards show payment status, aging receivables, and pending settlements with automatic reminders.

Tiered commission models can be configured by consignor, item, or collection value.

Yes. You can assign and pay referral fees for consignors or buyers, building trusted networks.

Yes. The system connects via API to QuickBooks, Xero, and others, streamlining bookkeeping.

Create segmented lists based on bidding history and send targeted campaigns with performance tracking.

Generate pre-sale agreements and post-sale reports with detailed bidding and pricing performance.

Yes. Send auction announcements, onboarding sequences, and follow-ups automatically.

Yes. Every listing includes SEO-optimized metadata, image alt-tags, and keywords for better search engine visibility.

Use the built-in task management system to assign duties, track deadlines, and follow progress.

Yes. Generate visual reports on auction results, buyer behavior, and financial performance.

Yes. The entire system is mobile-friendly, so you can work from anywhere.

Yes. Circuit adapts to your existing workflows.

Very simple. Just click 'Cancel Subscription' in your account settings. We believe in earning your business every month — no tricky contracts. Your data can be exported in standard formats, and we provide a smooth transition period with full access.

Not at all. Circuit was built for auction professionals, not tech experts. The interface is intuitive and most users master the system within a few days.

Yes. Full onboarding and training are included at no extra cost. We tailor the training to your auction workflows so your team can confidently manage everything from cataloging to invoicing.

We use bank-level encryption and daily cloud backups. Your consignor and bidder data remain fully private and protected from unauthorized access. Additionally, we are fully GDPR compliant, ensuring your personal data is handled according to European data protection regulations.